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The complaint was rejected as the player had no account in the casino when requested for self exclusion. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Joy Casino is owned by Pomadorro N.V, and we have estimated its yearly revenues to be greater than $5,000,000.
Joycasino withdrawal processes are simple and efficient, but withdrawing bonus funds requires fulfilling wagering requirements. Players should check Joycasino payment methods to ensure smooth transactions. Always review bonus terms before claiming an offer to avoid unexpected restrictions when cashing out your winnings.
The casino utilises its social media account creation feature to achieve this. Once you sign up with the casino, you will receive a welcome bonus and increase your chances of claiming other promotions for existing customers. The support team at Joy Casino is friendly ジョイカジノ, accommodating, and available 24/7. Simply click on the “Live Help” button located on the right-hand side of the screen to initiate live chat. Your welcome bonus cannot be withdrawn until you have met the wagering requirements.
To claim a Joycasino bonus, you need to register an account, navigate to the promotions section, and choose your desired bonus. Some bonuses require a deposit, while others, like the no deposit bonus, only require account verification. As a reels of Joy bonus, the rebate amount is credited as a no deposit bonus, giving players an extra chance to continue their gameplay.
We currently have 2 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 5,858 black points in total, out of which 5,588 come from related casinos. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Support service operators communicate in different languages, including English, Russian and many others. The term for withdrawing money on average lasts approximately 2 hours; withdrawal to bank cards takes up to 3 business days. The minimum deposit depends on the method of replenishment and ranges from 1 to 5 USD.
At JoyCasino, the minimum deposit required is $10 or its equivalent in other currencies. Various deposit methods are accepted, including local bank transfers, Litecoin, EcoVoucher, Astropay, Skrill, and more. However, note that deposits made via Qiwi attract a 3% fee, while Yandex Money deposits attract a 4% fee. Aside from the welcome bonus mentioned earlier, you’ll also have two alternative bonuses on your first top-up.
Joycasino partners with many software providers to give players hundreds of playing options. Currently, Joy Casino does not offer no deposit games or bonus codes. To play any of the games available, you must deposit funds into your casino account. Only after making a deposit, you’ll receive a bonus to use on selected games. Joy Casino is a worldwide friendly gambling website that offers a varied and vast selection of games from a wide range of companies.
Communication is quite free and does not always fit into formal standards. However, we have not encountered abusive comments, but rather irony that sometimes helps to ease the atmosphere. Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate. Namely, he showed records of game statistics and tried to explain what went wrong. Not all players agreed with the casino’s opinion, but many found these explanations to be fair. It is obvious that such situations are very difficult to deal with, but we can not leave without attention to the attempt of JoyCasino staff to solve the problem.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 11 bonuses from Joy Casino, which are listed in the ‘Bonuses’ section of this review. To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at Joy Casino can be seen in the table below.
The platform supports English, Russian, Arabic, Finnish, Italian, Romanian, Czech, Spanish, Norwegian, Portuguese, Poland and Bulgarian languages. If you own this website you can update your company data and manage your reviews for free. Cryptocurrency related information and/or services were detected on this website such as digital exchanges, bitcoin-mining or investments into crypto-coins. We recommend you read our article How to check if a cryptocurrency site is legit or a scam..